Client Services, Manager/ Senior Consultant

Client Services, Manager/ Senior Consultant
Permanent - Hong Kong

Job details

  • Function : IT (Information Tech)
  • Sector : Information Services
  • Reference : 27700

Job description

I am helping one of my clients, a system integrator, to hire an implementation lead for their Microsoft Dynamics AX/ NAV/ CRM systems. Candidates with any ERP/ CRM implementation experience are highly preferred.

Job Responsibilities

  • Create a streamlined process for supporting clients throughout the implementation process with a focus on successful scalable patterns.

  • Create and execute a technical implementation plan with every client. You will be responsible for the successful delivery of each client from a technology perspective.

  • Supervise implementation partner work using a code review process and source control management to ensure alignment with the documented technical solution

  • Oversee the development of custom/site specific software that may or may not lead to future product enhancements.

  • Provide technical support for implementation projects related to custom developments, interfaces, reports, extracts, and data manipulation routines.

Desired profile

At least 3 years of experience in any CRM/ ERP implementation, not necessarily Microsoft Dynamics.
Bachelor's degree in Computer Science or related field
Functional consulting skills to manage requirement gathering and detailing, fitment analysis, functional design, Integration functional testing, manage user acceptance testing, Training and hyper care support
Fluent in English and Mandarin